Service Information

Demand Response

TCATA Access

Twin Cities Area Transportation Authority (TCATA)
Hours of Operation

Blue and Red Routes:  Origins and destinations must be within 3/4 mile of the Blue or Red Routes:

  • Monday – Friday: 6:00 am -10:00 pm
  • Saturday: 8:00 am – 10:00 pm
Method/Rules for Scheduling a Ride

Call TCATA at (269) 927-2268 to schedule a TCATA Access ride.

  • Schedule TCATA Access service at least the day before a trip is planned.
  • TCATA Access will accept standing orders for recurring trips on the same day and time from week to week.
  • Limit “no shows” and cancellations since these affect service availability and timeliness for others.

More Important Details

Operating Area

TCATA Access is TCATA’s ADA complementary paratransit service. It runs within 3/4 of a mile from TCATA’s Flex Route Service (Blue and Red routes)

To see TCATA Access service area map, click here.


Standard Fare

Paratransit Eligible Individuals with Disabilities/Seniors (60+): $0.50

Reduced Fare

This service is only for people with disabilities/seniors who cannot use TCATA’s flex route system. The fare is already half of the standard flex Blue and Red route fare. Therefore, there is no reduced fare for this service.

Accessibility & Eligibility

Paratransit/Reduced Fare Eligibility

TCATA Access is the complementary paratransit service for those who, because of a disability, cannot use the existing deviated fixed-route service (Blue and Red Routes. To become eligible to use paratransit services you must complete TCATA’s ADA Complementary Paratransit Application. (A Word version of the application is also available for download at

The fare for eligible paratransit riders with disabilities/seniors (60+) is already half of the standard flex Blue and Red route fare. Therefore, there is no reduced fare for this service.

Eligible riders may also want to apply for reduced fare under the Michigan Universal Reduced Fare Card Program, which qualifies riders to receive reduced fare rates for public transit in all participating counties. TCATA is a Michigan Universal Reduced Fare Card participant. The application for this program can be found here.

Transit Service Accessibility

TCATA Access is a curb-to-curb, origin-to-destination service. TCATA Access service is provided with buses equipped with wheelchair lifts.

Provider Information

Twin Cities Area Transportation Authority (TCATA)

Major Public Transit Agency

County: Berrien County

Email N/A
Phone 269-927-4461
Website Visit Web Link
Additional Contact Information
275 East Wall Street
P.O. Box 837
Benton Harbor, MI 49022

Dispatch: 269-927-4461
Office: 269-927-2268

No email address listed. Suggestion/comment/complaint form at:
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