DRM > Can a transit agency make an exception to “curb-to-curb” transportation?
Can a transit agency make an exception to “curb-to-curb” transportation?
Yes. If the exception does not pose a safety hazard, transit agencies must make reasonable accommodations so individuals with disabilities can use their services. For instance, requesting pick-up in the driveway vs. the curb.
- Explain your request in advance.
- You may be required to fill out a reasonable accommodation request form. Your transit agency’s ADA Coordinator can assist.
- If your request is denied, without an explanation, you can call DRM.
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