DRM assisted a 59-year-old man with a hearing impairment in securing assistive technology to attain and retain employment. The man needed hearing aids to perform his work as a truck driver, but Michigan Rehabilitation Services (MRS) was not responding to his requests or inquiries and was applying an incorrect standard of law regarding the timeline for implementing an Individualized Plan of Employment (IPE). A DRM advocate contacted the agency, explained the proper timeline and standard, and succeeded in securing a written IPE that reflected the need for the hearing aids. As a result, the man was able to get the necessary assistive technology to keep his job.
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