Know Your Rights

There are many types of long-term care options: Nursing & Rehabilitation Homes, AFC Family & Group Homes, Assisted Living Home, and many services that allow people to continue living in their own home. Below is description of your rights and information on how to file complaints if you feel your rights were violated.

Also, it’s important to plan ahead. You will find information on selecting long-term care options. Choosing which is best for you and resources to pay or plan on paying for them.

Your Rights in a Nursing Home

Medicare and Medicaid list several rights residents in nursing homes have in regard to their care. Nursing homes must protect and promote the rights of residents and explain in writing your rights and responsibilities before you become a resident.

Your rights include the right to:

  • Be free from discrimination
  • Be free from abuse and neglect
  • Exercise your rights as a U.S. citizen
  • Have your representative notified
  • Get proper medical care
  • Be treated with respect
  • Be free from restraints
  • Have protections against involuntary transfer or discharge
  • Participate in activities
  • Spend time with visitors
  • Form or participate in resident groups
  • Manage your money
  • Get information on services and fees
  • Get proper privacy, property, and living arrangements
  • Make complaints

For more information See Medicare’s web site.

If you believe your rights have been violated or if you have a question, you can contact the Michigan Long Term Care Ombudsman Program (MLTCOP). To reach a local ombudsman, Call: 1.866.485.9393: Mailing Address: 15851 S. US 27, Suite 73, Lansing. MI  48906. MLTCOP also has helpful fact sheets listing and explaining the rights of residents and family members.

Additional information on your rights concerning involuntary transfers and discharges from nursing homes can be found at The National Consumer Voice for Quality Long-Term Care.

See also the Long-Term Care Community Coalition (LTCCC). . . “a nonprofit organization dedicated to improving quality of care, quality of life and dignity for elderly and disabled people in nursing homes, assisted living and other residential settings.”

Nursing Home Resource Center
CMS has launched a new online platform – the Nursing Home Resource Center – to serve as a centralized hub bringing together the latest information, guidance, and data on nursing homes that is important to facilities, frontline providers, residents, and their families, especially as the fight against COVID-19 continues.

The National Center on Law and Elder Rights (NCLER)
NCLER has resources for protecting the rights of nursing home residents that you may find helpful:

This information is a service of Disability Rights Michigan (DRM). It provides general information, based on the law at the time we wrote it, and is not legal advice. You do not have an attorney-client relationship with DRM. If you need legal advice, you should contact an attorney. If you would like more information about this topic or would like to receive this information in an alternative format call DRM at 800.288.5923.

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