Service Information

FL
Flexible Route

TBTA Regional/County-Wide Service

Thunder Bay Transit Authority (TBTA)
Hours of Operation

Monday-Friday: 7am-4pm.

Available for trips outside of normal operating hours if set up in advance.

Method/Rules for Scheduling a Ride

Schedule at least 24-hours in advance. (The more notice, the better):

Call the TBTA schedulers at (989) 354-2487.

Due to the distances involved, it is best to try and match your departure and return times to the schedule of the bus(es) that serve your area for the most cost-effective transportation. The schedulers will assist with matching the departure and return times to the bus schedule.

It is best to let the scheduler know if you have an appointment time. In order to ensure that you are not late for your appointment, when the scheduler asks your appointment time, allow a 15-minute window. For example, if your appointment is for 2:15pm, tell the scheduler that you need to arrive at 2:00pm for your appointment.

You can also schedule a “standing order” for service at the same time on several days of the week, a weekly trip (i.e. every Wednesday for school) and for long periods of time.

More Important Details

Operating Area

All of Alcona, Alpena, and Montmorency Counties

Fares

Standard Fare

Fares are dependent on routes that are currently going on that day or by setting up a contract.  Contracts must be approved by TBTA office.  Please call for accurate fare and contract information.


Reduced Fare

Fares are dependent on routes that are currently going on that day or by setting up a contract.  Contracts must be approved by TBTA office.  Please call for accurate fare and contract information.


Accessibility & Eligibility

Paratransit/Reduced Fare Eligibility

This service does not have complementary paratransit because it is door-to-door/curb-to-curb, origin to destination service, not fixed route. Lift/ramp equipped vehicles are available for wheelchair and other mobility device users, though you do not need to use a mobility device to use the bus lifts.

Reduced fare eligibility:
– Senior: Application to be completed by client/rider. Must be 60 yrs or older or have a disability
– Disability: Application to be filled out by client/rider. Additionally, a physician must complete the professional verification form. Disability must substantially impact 1 or more life activities


Transit Service Accessibility

Services are door-to-door/curb-to-curb, and there are seven lift-equipped buses in the fleet. The service is accessible to riders with disabilities as well as being open to the general public.


Additional Notes

In 2006, Thunder Bay Transportation Authority was organized and began operation as a public body under act 196 of the Public Acts of the State of Michigan to deliver the services formerly provided by the Thunder Bay Transportation Corporation and the City of Alpena’s Dial-A-Ride systems. TBTA merged the two systems into a single system to provide more efficient service to both the city and local rural areas.


Provider Information

Thunder Bay Transit Authority (TBTA)

Major Public Transit Agency

Counties: Alcona County, Alpena County, Montmorency County

Phone 989-354-2487
Website Visit Web Link
Additional Contact Information
• Fax: 989-419-5901
• Address: 3859 US-23 North, Alpena, MI 49707
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