Service Information

Demand Response


Bay Metro Transit Authority (BMTA)
Hours of Operation
  • Monday – Friday: 6:00 am – 7:00 pm
  • Saturday: 9:00 am – 6:00 pm
Method/Rules for Scheduling a Ride
  • Rides can be scheduled 7 days in advance up to the day prior.
  • 24 hour minimum notice required. Call for scheduling Monday through Saturday 8:00am-5:00pm
  • Dispatch 989-894-2900 ext 2.
  • Rides will be booked first-come-first-serve and if space is available.
  • No subscriptions. All trips beyond 7 day scheduling window must be called in.

More Important Details

Operating Area

All of Bay County


Standard Fare

$3.00 one way

**This service is prioritized for seniors and persons with disabilities. People who are not seniors or have a disability may only schedule rides after all senior/disability reservation demands are met.


Reduced Fare

$1.50 one way

Available for:

  • Seniors (60+)
  • Persons with disabilities

Accessibility & Eligibility

Paratransit/Reduced Fare Eligibility

This service does not have complementary paratransit because it is a curb-to-curb, origin-to-destination service, not fixed route. Lift-equipped vehicles are available to wheelchair and other mobility device users. People with disabilities and seniors are prioritized for BMTA Bay DART. To qualify, individuals must show proof of disability or age in-person or mail/fax a copy of proof of disability. The following will be accepted as proof of disability:

– Proof of being SSI recipient
– Medicare Card or proof of being Medicare recipient
– Proof of age or disability from other transit agency
– Other State or Federal document showing proof of disability

ADA Certification for the BMTA fixed route paratransit can also be used for proof of disability: DART/ADA Certification Application


Transit Service Accessibility

This is a curb-to-curb, demand response service provided in accessible lift/ramp equipped vehicles. The service is open to the general public but seniors and riders with disabilities are given priority. Others may schedule rides only after all senior/disability demands are met.

Provider Information

Bay Metro Transit Authority (BMTA)

Major Public Transit Agency

County: Bay County

Phone 989-894-2900
Website Visit Web Link
Additional Contact Information
Main Office
1510 N. Johnson Street
Bay City, MI 48708

Central Bus Station (downtown)
1124 Washington Avenue
Bay City, MI 48708

General Manager:
Learn More

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