Service Information

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Demand Response

TCATA Demand Response Service

Twin Cities Area Transportation Authority (TCATA)
Hours of Operation

– Monday-Friday 6:00 a.m. – 6:00 p.m.,
– Saturday 8:00 a.m. – 4:00 p.m.

Operation Center (Office) Hours:

– Monday-Friday 6:00 am – 10:00 pm
– Saturday 8:00 am – 10:00 pm

Method/Rules for Scheduling a Ride

Call the dispatch office at 269-927-4461. TCATA provides ride on a first-called/first-served, space available basis. Same-day service will be provided for riders with disabilities and people who do not have access to fixed route services.

More Important Details

Operating Area

The Twin Cities Area Transportation Authority (TCATA) provides curb to curb same day services within the City of Benton Harbor, St Joseph, Benton Township, and to and from the Royalton Township medical offices.

Fares

Standard Fare

Trips that begin within the City of Benton Harbor:

    • Adults under 60: $2.00
    • Youth ages 1-11: $1.00

From the City of Benton Harbor to Benton Township and St. Joseph:

      • Adults under 60: $2.00
      • Youth ages 1-11: $2.00

Trips that begin in Benton Township, City of St. Joseph and St. Joseph Township (49022 mailing address) and end in the City of Benton Harbor: 

    • Non-Benton Harbor Resident Adults under 60: $3.00
    • Benton Harbor Resident Adults under 60:  $2.00
    • Non-Benton Harbor Resident Youth ages 1-11: $2.00
    • Benton Harbor Resident Youth ages 1-11: $1.00

From City of Benton Harbor to Royalton Township:

    • Adults under 60: $4.50
    • Youth ages 1-11: $2.00

From Benton Township, City of St. Joseph and St. Joseph Twp. (Benton Harbor address) to Royalton Township:

    • Adults under 60: $6.00
    • Youth ages 1-11: $2.50 

Reduced Fare

Reduced fare available for:

  • Seniors (60+)
  • Persons with disabilities:

Trips that begin within the City of Benton Harbor: $1.00 

From the City of Benton Harbor to Benton Township and St. Joseph: $1.00

Trips that begin in Benton Township, City of St. Joseph and St. Joseph Township (49022 mailing address) and end in the City of Benton Harbor:

      • Bention Harbor Resident Seniors (60+)/Riders with disabilities: $1.50

From City of Benton Harbor to Royalton Township: $2.25

From Benton Township, City of St. Joseph and St. Joseph Twp. (Benton Harbor address) to Royalton Township: $3.00

*Children 1 yr and under ride free with paying adult

 


Accessibility & Eligibility

Paratransit/Reduced Fare Eligibility

This service does not have complementary paratransit because it is curb-to-curb, origin-to-destination service, not fixed route. Lift equipped vehicles are available to wheelchair or other mobility device users.

Berrien Bus, Buchanan Dial-A-Ride, Niles Dial-A-Ride, and Twin Cities Area Transportation Authority (TCATA) all participate in the Universal Reduced Fare Card program. Paratransit/reduced fare eligibility is determined by filling out the Universal Reduced Fare Card application, which requires either proof of Social Security Disability, Medicare, or a physician or agency caseworker certification.


Transit Service Accessibility

TCATA Demand Response service is a curb-to-curb, origin-to-destination service. Lift/ramp equipped vehicles are available and service is accessible to riders with disabilities as well as being open to the general public.


Additional Notes

For riders who prefer to use fixed/flex route service, see TCATA Flex Routes.


Provider Information

Twin Cities Area Transportation Authority (TCATA)

Major Public Transit Agency

County: Berrien County

Email N/A
Phone 269-927-4461
Website Visit Web Link
Additional Contact Information
275 East Wall Street
P.O. Box 837
Benton Harbor, MI 49022

Dispatch: 269-927-4461
Office: 269-927-2268

No email address listed. Suggestion/comment/complaint form at:
https://www.mywaythere.org/tcatasuggestions.asp
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