Representative Payee Specialist
Disability Rights Michigan (DRM) has an immediate opening for a full-time (37.5 hours a week) Representative Payee Specialist located in our Lansing office. The Social Security Representative Payee Program at DRM is charged with conducting reviews to verify that the representative payee is using the benefits on behalf of the beneficiary and is carrying out the representative payee responsibilities and duties correctly, in response to allegations or concerns about the performance or the suitability of representative payees.
Education equivalent to a four-year undergraduate degree required in a human service area or business/accounting; or relevant experience in business/accounting, human services and disability rights. A minimum of two years previous investigation experience with demonstrated success working with persons with disabilities. Well-developed oral and written communication skills are necessary along with an exceptionally creative problem-solving ability.
- Extensive in state travel is required including overnight trips.
- Ability to successfully obtain a Level V moderate risk public trust government clearance by the United States Government Office of Personnel Management is required for this position.
- Conduct site visits to interview representative payees and beneficiaries, review confidential and private records, document observations and collect evidence and information of value.
- Review and analyze financial records to assess violations or potential incidents of mismanagement of beneficiary funds.
- Prepare comprehensive reports detailing the investigation, findings and recommendations.
- Review housing facilities for possible health and safety violations. Observe for possible abuse or neglect and refer to appropriate DRM team.
- Develop corrective action plans to assist representative payees in conforming to requirements specified by the Social Security Administration Commissioner.
- Educate payees to ensure they fully understand their duties and responsibilities.
- Maintain communication with team members and other agency staff to exchange information, provide technical assistance/consultation, and resolve problems.
- Develop and maintain working relationships with service providers, government agencies, and others to exchange information and advocate appropriate services for the client.
- Prepare and complete accurate and timely reports regarding reviews, hours worked, travel and other administrative reports.
- Participate in various outreach activities including public presentations, training, and development of written materials to educate others about DRM, the employment rights of individuals with disabilities, disability laws and issues, and the like.
- Attends staff meetings, training and in-service programs.
- Maintains current knowledge of legal mandates, court rulings, government systems and Agency policies related to the employment rights of individuals with disabilities.
- Perform related duties as assigned.
- Education equivalent to a four-year undergraduate degree required in human service area and relevant experience in human services and disability rights.
- A minimum of two years previous investigation experience with demonstrated success working with persons with disabilities.
- Government clearance by the United States Government Office of Personnel Management is required for this position.
- Demonstrated functional knowledge in basic accounting principles and terminology.
- Demonstrated commitment to the civil rights of all people and the ability to work with individuals with a variety of disability characteristics and cultural backgrounds.
- Ability to maintain confidentiality and to abide by the Social Security Administration’s rules regarding personal identifying information
- Demonstrated ability to respond in a professional, non-judgmental manner to emotionally charged issues and negotiate through confrontational situations and stressful interactions.
- Strong and effective writing, verbal, and negotiating communications skills including the ability to do so in a concise manner, even when doing so regarding complex issues to a variety of people.
- Demonstrated ability to organize and prioritize multiple priorities and demands.
- Demonstrated ability in using Microsoft Outlook, Excel, and Teams.
- Ability to work independently and as part of a team.
$40,000-43,000 depending on Experience, Excellent Benefits
Deadline for Application
Friday, October 30, 2020